Terms & Conditions —
hibajee 24 Player Agreement

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and hibajee 24 ("we", "us", "our", "the Platform"). By accessing any part of the hibajee 24 website at hibajee-24.com, registering an account, making a deposit in Bangladeshi Taka ৳, placing a bet, or using any service offered by hibajee 24, you confirm that you have read these Terms in full and agree to be bound by them without reservation.

If you do not agree with any part of these Terms, you must immediately stop using hibajee 24 and close your account. Continued use of the platform after any amendment to these Terms shall constitute your acceptance of the revised version. We recommend reviewing this page periodically to stay informed of any changes.

hibajee 24 reserves the right to modify, suspend, or discontinue any part of the platform at any time and without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of service.

By accepting these Terms you also confirm your agreement with our Privacy Policy, which is incorporated herein by reference and governs the collection, use, and storage of your personal data in connection with your use of hibajee 24.

2. Eligibility & Age Restriction

Access to hibajee 24 and its gambling services is subject to the following eligibility requirements. You must satisfy all of the following conditions to hold an active account:

• You must be at least 18 years of age at the time of registration and at all times thereafter while maintaining an account.
• You must be accessing hibajee 24 from a jurisdiction in which online gambling is not expressly prohibited under applicable law.
• You must not be self-excluded from hibajee 24 or any related platform, nor subject to any court order, regulatory restriction, or financial sanction that would prohibit participation in online gambling.
• You must be registering and playing on your own behalf — registering accounts on behalf of third parties is strictly forbidden.
• You must not be an employee, contractor, consultant, director, or officer of hibajee 24 or any of its affiliated companies, nor an immediate family member of any such person, unless explicit written permission has been granted by hibajee 24 management.

hibajee 24 takes the protection of minors very seriously. We use technical measures to prevent access by individuals under 18 and actively cooperate with responsible gambling organisations. If you suspect that a minor has gained access to this platform using your account, you must notify us immediately at [email protected] and change your account password without delay.

Any account found to be held by a person under the age of 18 will be immediately closed, all winnings will be voided, and deposits may be returned at our sole discretion subject to verification of the original payment method.

3. Account Registration

To access the full range of hibajee 24 services — including placing bets, making deposits, and claiming bonuses — you must hold a verified account. The registration process is free of charge. You may only hold one account at a time; duplicate accounts are strictly prohibited and will be closed without notice, with any associated balances forfeited.

3.1 Accurate Information

You agree to provide accurate, complete, and current information during the registration process. This includes your full legal name, date of birth, email address, and any other details requested. If any of your registered details change after account creation, you are responsible for updating them promptly via your account settings or by contacting our support team.

3.2 Account Credentials

You are solely responsible for maintaining the security and confidentiality of your username and password. You must not share your login credentials with any other person. hibajee 24 will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. Notify our support team immediately if you suspect any unauthorised access.

3.3 One Account Per Player

Each individual is permitted to hold exactly one account on hibajee 24. Attempting to create multiple accounts — whether under different names, email addresses, mobile numbers, device identifiers, or payment methods — constitutes a material breach of these Terms. hibajee 24 reserves the right to close all duplicate accounts, void all associated bets and winnings, and permanently ban the player from the platform.

3.4 Identity Verification (KYC)

hibajee 24 operates a Know Your Customer (KYC) policy in accordance with responsible gambling best practices. You consent to providing identity documents when requested, including but not limited to a National ID Card, passport, utility bill, or mobile financial services account statement. KYC checks may be triggered at registration, at first withdrawal, or at any time we determine it necessary to verify your identity.

4. Deposits & Withdrawals

hibajee 24 supports deposits and withdrawals in Bangladeshi Taka ৳ via a range of locally trusted payment methods. All financial transactions on hibajee 24 are processed securely using 256-bit SSL encryption.

4.1 Accepted Payment Methods

4.2 Deposit Conditions

All deposits must be made from a payment account that is registered in your own name. Third-party deposits — that is, deposits made from a payment method belonging to another individual — are strictly prohibited. hibajee 24 reserves the right to void winnings and return the original deposit if a third-party deposit is detected.

4.3 Withdrawal Conditions

Withdrawals will be processed only to the same payment method used for the most recent deposit, except where hibajee 24 determines at its sole discretion that an alternative method is appropriate. Before any withdrawal is approved, your account must have passed all required KYC checks. Withdrawal requests are typically reviewed within 24 hours of submission during normal business hours aligned to Bangladesh Standard Time (BST, UTC+6).

4.4 Transaction Limits

hibajee 24 reserves the right to set, adjust, or enforce daily, weekly, or monthly transaction limits at the platform level. Additionally, players may voluntarily set personal deposit limits via their account dashboard as part of our responsible gaming tools. Player-set limits take effect immediately and can only be increased after a mandatory 7-day cooling-off period.

5. Bonuses & Promotions

hibajee 24 offers a variety of promotional incentives to new and existing players, including welcome bonuses, deposit match offers, free spins, cashback rewards, and seasonal promotions tied to events such as Eid, Pohela Boishakh (Bengali New Year), and the BPL cricket season. All promotions are subject to the following general conditions as well as any specific terms stated on the individual promotion page.

• Each promotion is available to one account per player, per household, per device, and per IP address.
• Bonuses are non-transferable and have no cash equivalent unless explicitly stated.
• hibajee 24 reserves the right to withdraw or modify any promotional offer at any time without prior notice.
• Abuse of any promotional offer — including but not limited to collusion, use of automated betting strategies, or creating multiple accounts to claim the same bonus — will result in immediate account suspension and forfeiture of all associated funds.
• All bonus funds and any winnings derived from bonus funds are subject to wagering requirements. The applicable multiplier and game contribution rates are specified on the relevant promotion detail page.
• Free spins, where offered, are valid for the specified game and expire within the timeframe stated in the promotion. Expired free spins cannot be reinstated.
• Cashback promotions are calculated on net losses within the defined promotional period and credited to the player's account within 72 hours of the period ending.

6. Betting & Gaming Rules

All bets placed on hibajee 24 are subject to the general betting rules set out in this section, as well as the sport-specific or game-specific rules that apply to each market or title. In the event of any conflict between the general rules and the product-specific rules, the product-specific rules shall prevail.

6.1 Bet Acceptance

hibajee 24 reserves the right to refuse, restrict, or void any bet at its sole discretion, including but not limited to situations where: a technical error has caused incorrect odds to be displayed; a bet has been placed after the official start of an event; the bet exceeds the applicable stake limits for that market; or hibajee 24 has reasonable grounds to suspect match-fixing, fraud, or abuse of the betting system.

6.2 Cricket Betting Rules

Cricket betting on hibajee 24 covers domestic and international formats including the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, and bilateral test match series involving the Bangladesh Tigers. In-play (live) betting is available on eligible matches, with odds updated in real time. The following rules apply specifically to cricket markets:

• A match must reach a minimum completion threshold (typically 5 overs per side in limited-overs formats, or the start of play on Day 2 in test matches) for bets to stand. In the event a match is abandoned before this threshold, all bets will be voided and stakes returned.
• Duckworth-Lewis-Stern (DLS) method results count as official results for betting purposes unless otherwise stated.
• Super Overs, where used to decide a tied match, are included in the official result for match winner markets.
• In-play bets accepted after an event that determines the market outcome (e.g., a wicket falling) are accepted at the risk of the player if the delay was caused by the player's device or connection.

6.3 Casino & Slot Games

All casino and slot games on hibajee 24 use certified random number generators (RNG) to ensure fair and unbiased outcomes. Published RTP (Return to Player) percentages are theoretical long-term averages and do not guarantee any individual session outcome. hibajee 24 is not responsible for any losses incurred as a result of normal game variance. Technical malfunctions of any game will result in the affected round being voided and stakes returned. Visit the hibajee 24 Casino page or Slots page for game-specific information.

6.4 Maximum Payout Limits

hibajee 24 applies maximum payout limits per event, per market, and per player per day. These limits are subject to change and vary by product category. In the event a player's winnings from a single bet or a single gaming session exceed the applicable maximum payout limit, the excess above the limit will not be credited to the player's account. Players are encouraged to review current payout limits via the live chat support team prior to placing large-stake wagers.

7. Responsible Gaming Policy

hibajee 24 is committed to providing a safe, fair, and enjoyable gambling environment for all players in Bangladesh. We actively promote responsible gaming and provide a suite of tools to help players manage their gambling habits. Gambling should always be a form of entertainment, and we encourage all players to treat it as such — never gambling with money they cannot afford to lose.

7.1 Available Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit. Reductions take effect immediately; increases are subject to a 7-day waiting period.
• Session Time Reminders: Configure on-screen notifications to alert you after a set period of continuous play, helping you take regular breaks.
• Reality Checks: Periodic pop-up notifications showing your net win/loss position for the current session, allowing you to make informed decisions about continuing play.
• Self-Exclusion: Temporarily or permanently suspend access to your account for periods ranging from 24 hours to permanent closure. Self-exclusion requests are processed immediately by our support team and cannot be reversed during the elected exclusion period.
• Account Cooling-Off: Request a short-term break of 1, 7, or 30 days during which your account will be inaccessible for betting purposes.

hibajee 24 does not permit players who have activated self-exclusion or a cooling-off period to circumvent those restrictions by creating a new account. Any new account opened during an active exclusion period will be immediately closed, and all funds will be held pending review.

8. Account Suspension & Closure

hibajee 24 reserves the right to suspend, restrict, or permanently close any player account without prior notice in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, misleading, or fraudulent information during registration or KYC verification.
• Evidence or reasonable suspicion of cheating, collusion, bonus abuse, money laundering, or any other form of fraudulent activity.
• Receipt of a chargeback or payment dispute initiated against hibajee 24 by the player or their payment provider.
• Evidence that the account is being operated by a person under the age of 18.
• Account inactivity for a continuous period of 12 months or more (dormant account policy).
• Failure to complete KYC verification within the timeframe requested by hibajee 24.

8.1 Dormant Accounts

An account is classified as dormant if there has been no login activity for a continuous period of 12 months. hibajee 24 will notify the registered email address before applying any dormant account administration fee. If, after notification, the account remains inactive and the registered email is unreachable, hibajee 24 reserves the right to close the account and donate any residual balance to a charitable cause in accordance with applicable guidelines. Players whose accounts have been closed due to inactivity may contact support to enquire about recovering their funds.

8.2 Voluntary Closure

You may request closure of your hibajee 24 account at any time by contacting our support team via live chat. Account closure requests will be processed within 24 hours. Any pending bets at the time of closure will be settled according to their natural outcome and the resulting balance paid out to your registered payment method, provided all KYC requirements have been met.

8.3 Governing Law & Disputes

These Terms & Conditions and any dispute arising out of or in connection with your use of hibajee 24 shall be governed by and construed in accordance with applicable law. In the event of a dispute, you should first contact hibajee 24 support via live chat or at [email protected] to attempt informal resolution. hibajee 24 aims to acknowledge all formal complaints within 48 hours and to provide a substantive response within 14 days of receipt.

All decisions made by hibajee 24 regarding bet settlement, bonus eligibility, account status, and payout amounts are final unless successfully challenged through the formal dispute resolution process described above. hibajee 24's liability to any player is limited to the value of funds held in that player's account at the time a valid claim arises.

These Terms & Conditions were last reviewed and updated on 1 January 2026. If you have any questions regarding these Terms, please contact us at [email protected] or via live chat on the website. Our support team is available 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (BST, UTC+6).